Privacy policy
Last updated: 7 November 2026
What we collect when a parent uses Study Buddy with their child, why, and the choices you have.
1. Who we are
Study Buddy (the Android app, this website at studybuddy.eurekamoment.co, and our payment pages) is provided by Momenteureka Services LLP, trading as Eureka Moment, India (“we”, “us”). Contact and grievance officer: contact@eurekamoment.co.
This policy is written for India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the DPDP Rules, the US Children’s Online Privacy Protection Act (COPPA), and the EU/UK GDPR where they apply.
2. Children and parental consent
Study Buddy is made for young children and is set up and controlled by a parent. Only a parent can create an account (with the parent’s email address); the parent adds each child, gives verifiable consent before the child uses the app, and protects the parent area with a PIN. We do not knowingly let a child create an account or collect a child’s data without the parent’s consent. We do not show ads, do not track children across apps or websites, and do not sell or rent anyone’s data. Plans can only be bought by a parent on this website.
3. What we collect
| Data | From | Why |
|---|---|---|
| Parent email address (required), optional mobile number, password (stored hashed) or Google sign-in identity used for backup/restore | Parent | Account, sign-in (in the app and on this website), restore after reinstall, service and security emails |
| Child profile: first name or nickname, class/grade, chosen buddy, likes/interests the parent or child shares, reminder and quiet-time settings | Parent / child | Personalise lessons and the buddy’s conversation |
| Photos of homework worksheets the parent or child takes, and the questions/answers read from them | Parent / child | Read the questions, guide the child, mark answer sheets, show reports to the parent |
| Text of what the child says to the buddy (speech is converted to text on the phone), the buddy’s replies, session history and reports | Child | Provide the tutoring conversation; let the parent review it |
| Usage: minutes of voice use, worksheets read, AI usage counters per child | App | Plan allowances, fair use, reports to the parent |
| Device and diagnostics: app version, device model, Android version, crash and error logs | App | Fix crashes and keep the service reliable |
| Billing records: plan bought, amount, date, order and receipt numbers, payment status, the email used | Parent (website) | Activate your plan, show your receipts, accounting and tax law |
| Website basics: standard server logs (IP address, browser type, pages requested) kept for a short time | Website | Security and keeping the website working |
Microphone: audio is processed on the device to turn speech into text; we do not upload or store voice recordings.
Camera: used only when you choose to photograph a worksheet (through Google Play services’ document scanner).
We do not collect precise location, contacts, photos other than those you choose, or advertising IDs. This website does not use advertising or tracking cookies; when you sign in, a sign-in token is kept in your browser’s session storage and is removed when you sign out or close the tab.
4. Payments
Plans are bought on this website. Payments are processed by Razorpay (Razorpay Software Private Limited), a regulated payment processor in India. When you pay by UPI, card or netbanking, you enter those details in Razorpay’s checkout, not on our pages. We never see or store your full card number, CVV, UPI PIN or netbanking password. Razorpay shares with us only what we need to confirm the payment (for example the payment ID, status, amount and payment method type). Razorpay’s own privacy policy applies to the data you give it.
We keep billing records (receipts, amounts, dates) for as long as Indian tax and accounting law requires, even if you delete your family account.
5. How we use it
To provide and improve the tutoring service, to show parents progress and history, to activate and manage plans, to send account and service emails (no marketing to children), to keep the service secure, and to meet legal obligations. Worksheet content (not identifying information) may be used, after human review, to improve how the app reads homework.
6. Who processes it for us
We share data only with service providers that process it on our instructions:
- Amazon Web Services — servers in Mumbai, India; email delivery via Amazon SES.
- AI model providers named on the in-app consent screen (Anthropic, OpenAI, Google) — to read worksheets and write the buddy’s replies. They receive question text, the child’s text answers and worksheet images, not the parent’s email.
- ElevenLabs — computer voice for the buddy where the on-device voice is not used; receives only the text to be spoken.
- Google — Google Play services for sign-in and the document scanner.
- Razorpay — payment processing for plans bought on this website.
We do not sell personal data or share it for advertising.
7. Retention and deletion
Each family’s data is stored under that family’s account. Conversation transcripts are kept for 12 months (as the in-app consent screen says); other data is kept while the family account is active. A parent can delete a child’s data or the whole family account at any time in the app (Parent area → Settings → Delete family account). Deletion becomes final after a 72-hour restore window, after which data is erased from our servers within 30 days, except billing records and anything else the law requires us to keep.
You can also ask us to delete your account by emailing contact@eurekamoment.co from your account email address.
8. Your rights
Parents may access, correct, export or erase their and their child’s data, withdraw consent (which ends the child’s use of the app), and nominate someone to act for them. Write to contact@eurekamoment.co; we reply within 30 days. In India you may also complain to the Data Protection Board of India.
9. Security
Data is encrypted in transit (HTTPS) and access is limited to staff who need it, under audit. No system is perfectly secure; we will notify you and the authorities of a breach as the law requires.
10. Changes
We will notify parents in the app or by email before material changes take effect. The date at the top of this page shows when it was last updated.
11. Contact
Questions or requests about privacy: contact@eurekamoment.co.
See also our terms of service.