Terms of service

1. About these terms

These terms apply to the Study Buddy Android app, this website (studybuddy.eurekamoment.co) and the plans sold on it (together, “Study Buddy”). Study Buddy is operated by Eureka Moment (Momenteureka Services LLP), India (“we”, “us”). Contact: contact@eurekamoment.co.

By creating a family account, using the app or buying a plan, you agree to these terms and to our privacy policy. If you don’t agree, please don’t use Study Buddy.

2. Parents and guardians

Study Buddy is for children, but accounts are for adults. You must be at least 18 years old and the parent or legal guardian of each child you add. You accept these terms on your own behalf and on behalf of each child who uses Study Buddy through your account, and you are responsible for their use of it. You give the consent described in the app and in our privacy policy before your child uses the app.

Please supervise your child’s use as you think right for their age, and keep your parent PIN and sign-in details private.

3. What Study Buddy is — and isn’t

Study Buddy is a learning aid. Its buddy uses artificial intelligence to read worksheets and talk with your child, and it is designed to guide children rather than give answers. AI can make mistakes: it may misread a worksheet or say something inaccurate. Study Buddy does not replace a teacher, school or parent, and we don’t guarantee any particular marks or results. If something the buddy says seems wrong or unsuitable, please tell us at contact@eurekamoment.co.

Machine-generated speech: the buddy’s voice is synthesised by a computer (text-to-speech) and is not a human voice.

4. Your account

Your family account is identified by your email address. Use the same email in the app and on this website so your plan is linked to your family. You are responsible for activity under your account; tell us straight away if you think someone else has access to it.

5. Free trial and prepaid plans

• Free trial. New families may get a free trial with limited use, as described on this website and in the app.
• Prepaid. Plans are paid in advance for a fixed period (for example a week or a month), shown with the price before you pay. Prices are in Indian rupees and include any taxes shown at checkout.
• No auto-renew. Plans do not renew automatically and we never charge you again without you choosing to buy. When a plan ends, the account returns to the free level until you buy another plan.
• Payment. Payments are processed by Razorpay. We don’t receive your full card or UPI details. Your plan is activated once the payment is confirmed; it appears in the app on its next sync.
• Plan changes. We may change plans and prices for future purchases. A change never affects a plan you have already paid for.

6. Refunds

If Study Buddy didn’t work for you, email contact@eurekamoment.co within 7 days of payment with your account email and receipt number, and we will review your refund request. Approved refunds go back to the original payment method through Razorpay. This doesn’t limit any rights you have under Indian consumer law.

7. Fair use

Plans, including “unlimited” plans, are for normal personal use by your own family’s children doing their homework. To keep the service fast and fair for everyone, we may apply reasonable limits (for example on worksheets or talk time per day) and may pause use that looks automated, abusive or commercial (such as reselling access or running a tuition business on one family plan). If we do, we’ll tell you.

8. Acceptable use

You agree not to: misuse Study Buddy or try to break, overload, reverse engineer or get around its security or limits; upload content that is unlawful, harmful or not yours to share; use it to harm, harass or exploit anyone, especially children; or use the buddy’s output in breach of section 10 below.

9. Your content and our content

You keep your rights in the worksheets and other content you add. You allow us to use it only to run and improve Study Buddy as described in our privacy policy. The app, website, buddy characters, designs and software belong to us or our licensors; we give you a personal, non-transferable licence to use them for your family while you follow these terms.

10. Voice model licence

The on-device voice in the app uses Supertonic model weights licensed under the OpenRAIL-M licence. The use-based restrictions of that licence (its Attachment A) are part of these terms and apply to you. In particular, you may not use the app’s voice output:

• for any unlawful purpose or in any way that breaks applicable law;
• to impersonate, or try to impersonate, a real person;
• to generate or spread disinformation or false information meant to harm others;
• to exploit, harass or harm minors or anyone else, or to defame or bully people;
• for discrimination against people or groups, including based on protected characteristics;
• for any other use prohibited by the OpenRAIL-M use-based restrictions (Attachment A).

Read the full licence text.

11. Ending your account

You can delete a child’s data or your whole family account at any time in the app (Parent area → Settings → Delete family account), or by emailing contact@eurekamoment.co. Deletion has a 72-hour restore window and then becomes final, as described in the privacy policy. Deleting your account ends any active plan; unused plan time is not refunded except as set out in section 6.

We may suspend or close an account that seriously or repeatedly breaks these terms, or where the law requires it. Where reasonable, we will warn you first.

12. Availability and changes

We work to keep Study Buddy available and improving, but it may sometimes be unavailable (for example during maintenance or internet outages) and features may change.

13. Liability

Study Buddy is provided “as is” and “as available”. To the extent the law allows, we are not liable for indirect or consequential losses, or for losses caused by things outside our reasonable control, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

14. Governing law and disputes

These terms are governed by the laws of India. Please contact us first at contact@eurekamoment.co — most problems can be solved quickly. Any dispute that can’t be resolved will be subject to the jurisdiction of the courts of India.

15. Changes to these terms

We may update these terms. We will tell parents in the app or by email before material changes take effect; the date at the top shows the latest version. If you keep using Study Buddy after a change takes effect, the new terms apply.

16. Contact

Eureka Moment — contact@eurekamoment.co